Privacy Policy

This privacy policy explains how your information is used and protected when you use this website, www.janeandalicia.com  

Jane & Alicia is committed to ensuring that your privacy is protected. You can be assured that any information we ask you to provide when using this website, will only be used in accordance with this privacy statement. 

Jane & Alicia may amend this policy from time to time by publishing updates. You should check this policy from time to time to ensure that you are happy with any changes.

Analytics

Jane & Alicia, hereafter referred to as ‘this website’/‘our website’  collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses to see the cookies used, their duration and purpose.  

Customer Accounts

If you create a customer account on our website, we collect personal information to improve your checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your ring size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails 

Marketing Emails:

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace and Mail Chimp, our email marketing providers, so they can send these emails on our behalf.

Order and Account emails:

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts 

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Visitor data 

Customers:

This explains what data our site collects in order to fulfil Customer orders. 

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your ring size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

We share payment information with Stripe and PayPal, who process your payments for us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors: 

Our website is hosted by Squarespace. Squarespace collects personal data when you visit our  website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run our website, and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.

If you have any queries, please contact us at: hello@janeandalicia.com